Frequently Asked Questions
FAQ
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All BOF branches are open from Monday to Friday, 8:00 am to 4:30 pm except non-working holidays. Shortened banking hours may be implemented on special occasions and will be announced on our social media accounts.
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• Student ID
• Driver’s License
• Passport
• National ID
• Voter’s ID
• Postal ID
• National Bureau of Investigation (NBI) Clearance
• Police Clearance
• Barangay Certification
• Senior Citizen Card
• Certification from the National Council for the Welfare of Disabled Persons (NCWDP)
• Professional Regulation Commission (PRC) ID
• Tax Identification Number (TIN) ID
• Social Security System (SSS) Card
• Company ID issued by Private Entities or Institutions registered, supervised, or regulated with Bangko Sentral ng Pilipinas (BSP), Securities and Exchange Commission (SEC), or Insurance Commission (IC)
• Philippine Health Insurance Corporation’s (PhilHealth) Health Insurance Card ng Bayan
• Government Service and Insurance System (GSIS) e-Card
• Unified Multi-Purpose ID (UMID)
• Overseas Workers Welfare Administration (OWWA) ID
• Overseas Filipino Worker (OFW) ID
• Seaman’s Book
• Integrated Bar of the Philippines ID
• Alien/Immigrant Certification of Registration
• Government Office and Government-Owned Controlled Corporation (GOCC) ID
• Department of Social Welfare and Development (DSWD) Certification
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Basic Savings Account is the only account that has a maximum deposit limit of ₱50,000.00. The account will be converted to Easy Savings Account once the balance exceeds the said amount.
Minimum Initial Deposit:
• Basic Deposit Account: ₱100.00
• Easy Savings Account: ₱100.00
Maintaining Balance:
• Basic Deposit Account: NONE
• Easy Savings Account: ₱100.00
ADB* to Earn Interest:
• Basic Deposit Account: ₱500.00
• Easy Savings Account: ₱1,000.00
*Average Daily Balance
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Three (3) to five (5) banking days
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Yes! You can have both at the same time.
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3:00pm
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To Receive:
First Cycle
10:00am
Second Cycle
4:00pm
To Send:
First Cycle
9:00am
Second Cycle
3:00pm
After cut-off of second cycle
4:30pm
The amount will be credited within the same or next banking day if deposit is made before the cut-off time and 2 banking days if deposit is made after the cut-off time. However, this would also depend on the cut-off time of the receiving bank.
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For any concerns you may contact us through the following:
Visit your branch of account from Monday to Friday, 8:00 am to 4:30 pm.
Customer Hotlines: +63 917 548 4465 and +63 908 814 1491
Emails: customercare@bof.com.ph and bankingsolutions@bof.com.ph
Website: https://bof.com.ph
Facebook: https://facebook.com/officialbofph
Instagram: @bofofficialph
Twitter: @officialbofph
Our live chat is available from Monday to Friday, 8:00 am to 4:30 pm except holidays.
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A Dormant Account is an account with no client-initiated transaction activity for two (2) years. This will incur dormancy charges until the account balance is zero (0) and will be closed automatically.
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You can find them here.
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You can find them here.